Good afternoon BCWCID2 customers.
Please be aware, if you don’t already know, AT&T is in the subdivision running new fiber lines through the entire area. Over the last several weeks, they have broken multiple water lines and caused several disturbances to customers properties. Almost 100% of this has been outside our control. When a break occurs, we are working as fast as we can to restore service and get the areas flushed as good as we possibly can. We realize that there is either air in the lines, dirty water left over and loss of pressures while everything goes on.
If you have a problem at your residence, please let the office know as soon as possible. This is so we can make a report of it and track where we have to spend more time doing repairs or corrections as needed, so that we have correct numbers to bill AT&T for in the end.
As of today, we have a second crew in the area now coming up to Tahitian toward the front of the subdivision and then going east. All that we ask is to please be patient and let us get the repairs done as fast as we can.
Again, as I stated, if you have any problems, please call the office and let us know so that we can attend to it as quick as we can.
Thank you for your patience and understanding.
Paul Hightower, GM
BCWCID2