Dear Valued Customer,
We are excited to share an important update with you that we have been working behind the scenes on for almost a year now. Over the next few weeks, we’ll be transitioning to a new billing software. This update is part of our continued efforts to improve your experience and make billing clearer, faster, and more reliable.
There should be no interruption to your billing services, but with transitions like this, something can always happen. We will inform our customers of any changes that may impact the billing statements. Once we have a date in place, we will send out an additional email and post a message on our website detailing online payments, and any automatic payments changes. Our goal is to make this transition as smooth and seamless as possible.
If you have any questions, please feel free to contact our office at 512-321-1688.