We experienced a few errors in our new billing system. We are working quickly to correct those errors. Your account should reflect any changes by noon on, Thursday, February 12, 2026. Customers who receive E-Bills will receive a new bill. Please call our office if you have questions (512) 321-1688. Thank you, Bastrop County […]
Dear Customer, We apologize to the auto-pay customers that are receiving emails from Tyler Technologies, stating that your auto pay has been canceled. It has in fact been canceled because we are transitioning over to a new system that we sent a notice to everyone on, about 2 weeks ago. They were not supposed to send […]
Dear Valued Customer, We are excited to share an important update with you that we have been working behind the scenes on for almost a year now. Over the next few weeks, we’ll be transitioning to a new billing software. This update is part of our continued efforts to improve your experience and make […]
BCWCID2 Board Member Applications are posted for the May 2026 Elections.
Dear Customers, The 3rd party vendor for our monthly statements had issues with their printer. This caused the monthly water bill statements to be delayed. We were never notified of this issue from the vendor. We discovered this when a customer called asking about their bill. We contacted the printing company and were advised of the […]